Terms and Conditions
Introduction
Please take the time to read the following terms and conditions. You must not make any bookings unless you understand and agree to the terms and conditions listed below. In these Booking Terms and Conditions, references to "us," "we," and/or "our" refer to Cocktail Mi Bad. By ordering our service, you are assumed to have accepted these Booking Terms and Conditions (which comprise the whole agreement between you and us), and we will accept your booking on that basis. The services that will be provided are stated on your booking confirmation invoice.
COVID-19
In the event that government restrictions prohibit your booking from going forward on the date requested for the number of people booked, your booking deposit is transferrable to a new booking. Any additional payments can be applied to a credit or reimbursed. If your booking can go ahead as planned but you want to amend or cancel it, this is referred to as a cancellation due to a change of mind.
Booking on Behalf of Others
You are considered to be the authorised contact person for the booking if you book on behalf of another person. This means you are responsible for making any payments due in relation to your reservation, notifying us of any modifications or cancellations, and informing your guests.
You represent and warrant that you have secured all relevant consents by booking on behalf of another person or individuals.
You are responsible for ensuring that any information you disclose on behalf of another party is complete and accurate, and we will not be held accountable for any errors or omissions in the information provided to complete a booking under any circumstances.
Quotes
Quotes are based on the date and time of your initial inquiry and is valid for 10 days, if there are any changes or you send another inquiry after 10 days, the prices are subject to change depending on the supply and demand at that time.
Booking Deposits
An Admin Fee of $200 is required for all bookings having between 24 cocktails/40 mocktails and 90 cocktails/150 mocktail while an Admin Fee of $250 is required for drink packages that exceed these number of drinks and is non-refundable for changes of mind or cancellations by you, subject to your rights under the Australian Consumer Law. This is in addition to the price of the package which you have selected. If you do not pay the required booking deposit within 3 business days of your booking being accepted, your booking will be cancelled. The deposit is to be paid via direct deposit only into our selected bank account. We do not accept cash or cheques.
You accept and understand that the non-refundable deposit covers the reasonable opportunity and administrative expenses of making your reservation.
Glassware Security Deposit
All reservations require a $100 refundable glassware security deposit. For glassware to be provided, a deposit must be paid. At the end of the service, Cocktail Mi Bad will alert you if any glassware has not been found. Unaccounted glassware will be charged $3 per glass. If glassware is recovered after the event, you will need to return the glass or glasses at your own expense, else this will be deducted from the security deposit.
Final Payment
Unless otherwise stated, the remaining balance must be fully paid 14 days prior to your event. Bookings made less than a week before the event must be paid in full at the time of booking. If evidence of final payment is not received before the event date, we retain the right to consider your booking cancelled. If no final payment has been received by the 14th day, you will be contacted.
Booking Acceptance
We will email you a confirmation invoice once we accept your booking. From the date we send you the invoice for the Booking Deposit, a contract will exist between us.
Parking
For our Mobile Cocktail Bar and Cocktail Buffet, we require a loading space for a large vehicle in close proximity to the desired setup position. The beginning of your service will be delayed if a parking place is not recognised and available to us upon our arrival.
If your venue is within the CBD and a parking fee is required, it is up to you to ensure that the parking fee is paid for before the day of the event or on the day of the event and a receipt is provided to us to place in our transport vehicle.
Please be aware that we will not, under any circumstances, park illegally or without a pre-paid parking ticket to provide service to your event. If there are no spots available on-site, alternate arrangements can be made in some cases.
Access & Setup
You must describe the access and distance to the desired setup position onsite. It is critical that you notify us of any steps, tiny entrances, tight turns, or elevators so that enough time is given for the setup. If a swipe card is required to access the facility for setup and pack down, we must be provided with one.
Mobile Cocktail Bar – This can be hired via a third-party vendor, dimension details will be provided once the Mobile Cocktail Bar has been hired and confirmed.
Cancellation By You
All deposits are non-refundable for changes of mind or cancellations by you, subject to your rights under the Australian Consumer Law.
When formal confirmation of a cancellation is received, the booking is deemed cancelled. The following cancellation fees apply to all bookings detailed below.
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Changes to, or cancellation of services that include the provision of beverages within 1 week of the service date will incur a 50% fee.
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Changes to, or cancellation of all services within 24 hours of the service starting time will incur a 100% fee.
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Failure to identify and inform us of any obstructions that prevent our equipment from being safely transported into the event space will deem your booking cancelled and a 100% fee will be incurred.
Cancellation By Us
If we have to cancel your service, you can either transfer your payments to another date or get a full refund.
Force Majeure
Except where otherwise expressly stated in these booking conditions, we will not accept liability or pay any compensation where the performance or prompt performance of our contractual obligations are prevented or affected by, or you otherwise suffer any damage or loss as a result of force majeure. In these booking conditions, ‘force majeure’ means any event which we, as the supplier of the service, could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, epidemics, fire, unprecedented traffic events and incidences and all similar events outside of our control.
Liability
We will not accept liability or pay any compensation if you, your property or the property of a third party suffer any damage or loss when transporting our equipment at your direction.
Guest Numbers
Guest numbers must be confirmed 14 days before the date of your booking. Changes to guest numbers within 14 days of your booking may not be possible and may incur an administration fee.
Photos and Marketing
You consent to us using images of you and your guests taken during our service for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, irrevocable licence to use such images for publicity and promotional purposes.
Applicable Law
The laws of Queensland, Australia govern these Booking Terms and Conditions to the fullest extent allowable. Any disputes in connection with our service or these Booking Terms and Conditions must be initiated in the courts of Queensland, Australia
Liquor Licensing and RSA
All our staff are trained in the Responsible Serving of Alcohol and are obliged to ensure these laws are adhered to. This includes a legal requirement to refuse service of alcohol to any guest considered to be intoxicated. NSW: Under the Liquor Act 2007 it is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Victoria: under The Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $17,000) and for a person under the age of 18 years to purchase or receive liquor (penalty exceeds $700). QLD: under The Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years. Food must be provided with the service of alcohol. We utilise a Square Terminal if you wish for guests to be able to purchase drinks. We are ONLY able to take card payments. Our system relies on Telstra cellular reception so please advise us if this is no available at your event’s location.